Fix Pii_email_e6685ca0de00abf1e4d5 Error: Know What causes this Error?

Have you ever encountered the pii_email_e6685ca0de00abf1e4d5 error on your Microsoft Outlook account? You can find detailed instructions on how to fix pii email e6685ca0de00abf1e4d5 and pii_email e6685ca0de00abf1e4d5 errors on our website.

What is Pii email e6685ca0de00abf1e4d5 and why is it occuring before we look at how to fix it?

What is Pii_email_e6685ca0de00abf1e4d5 Error on Microsoft Outlook?

When your email accounts on Outlook are not configured properly, you may receive the [pii_email_e6685ca0de00abf1e4d5] error. Additionally, this error can occur if there are any compatibility issues when installing the operating system.

Many Outlook users are contacting customer support due to this e6685ca0de00abf1e4d5 error code, which they should, of course, do. SMTP is used by Outlook to send messages to their mail server, which then looks for the correct account to respond to.

Check Also: How To Customize Window Borders And Shadows On Windows 10

Users using different versions of Outlook are negatively affected by this Simple Mail Transfer Protocol (SMTP) error. Microsoft’s attempt to create easy-to-use Outlook features conflicts with the Simple Mail Transfer Protocol server error. On top of that, PII email error code e6685ca0de00abf1e4d5 is displayed to users when these two configurations conflict.

What are the reasons for pii_email_e6685ca0de00abf1e4d5 error?

This Microsoft Outlook issue may occur for a variety of reasons. I will, however, describe the one and only reason this error occurs on your device in this article.

  1. An incomplete installation process can lead to errors in Microsoft Outlook.
  2. Depending on the compatibility between the mail servers, the Pii_email_e6685ca0de00abf1e4d5 error might appear.
  3. It is also common for users to manage multiple outlook accounts from the same device.
  4. The PII email e6685ca0de00abf1e4d5 error can also be caused by a corrupted pst file/ installation file.

If you would like to know more about removing Zedge, read our detailed guide. Click here to learn more!

Fix pii email e6685ca0de00abf1e4d5 Error on Microsoft Outlook

pii_email e6685ca0de00abf1e4d5 errors

You can quickly and easily correct the error by checking for network connectivity. It’s time to follow these steps if you still encounter this error even after attempting all the tips and workarounds available online:

Reinstall Microsoft Outlook

Sending or receiving messages in Outlook is very frustrating when you see the [Pii_email_e6685ca0de00abf1e4d5] error. Reinstall Microsoft Outlook to clean old and broken outlook data files and fix Pii Email Error permanently. Then, you will be able to use Outlook to send and receive emails. If the error persists, you can try launching Outlook in safe mode.

Our detailed guide on uninstalling Microsoft Edge from Windows 10 can also be found here.

Use a compatible version

Pii_email_e6685ca0de00abf1e4d5 errors are often caused by users not checking whether their OS is compatible with Outlook. Make sure that your operating system is compatible with the Outlook version before installing Microsoft Outlook.

There have also been reports of errors caused by using Outlook App on Windows 10 (without updating). Hence, Windows 7 and 8 are highly recommended. Alternatively, you can download the latest version of Windows OS if you do not want to revert back to the old OS.

Avoid using Multiple Accounts on One Device

The Pii_email_e6685ca0de00abf1e4d5 error starts appearing frequently when you attempt to use multiple accounts on a single device.

Go to your account settings and log out of all your outlook accounts. Then you can sign in and see if everything works after clearing the Microsoft Outlook cache.

In the event that this does not fix the Pii email error code e6685ca0de00abf1e4d5, you will need to contact Microsoft support.

We have also written a detailed guide on how to fix the Pii_email_9adeb2eb81f173c673a5 error.

Contacting Microsoft Support

You must have tried all other steps to fix Pii email e6685ca0de00abf1e4d5 errors and nothing worked. From a company’s perspective, “Microsoft” is a multinational company that provides excellent customer support globally.

For help with your issues, you can contact Microsoft support. Additionally, when you contact customer support about any bugs or issues you are experiencing, the support team forwards the issue to the developers so it can be fixed as quickly as possible.


If you followed these steps, your [pii_email_e6685ca0de00abf1e4d5] error might have been resolved. Please let us know if that’s the case in the comments section. You can also write to us in the comment section if the error persists. The most important thing is to contact Customer Support directly to get the error resolved quickly.

Similar Posts

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.